Mac Repairs FAQs | Diagnostics, Upgrades & Support | aandeMacWrks
FAQs: All You Need To Know.
Clear answers to common questions about Mac repairs,
upgrades and support. If you’re unsure
about anything, this is a good place to start.
Diagnostics
How long does a diagnostic take?
Diagnostics takes minutes and includes a full hardware
and software assessment to identify faults,
performance limitations, and upgrade opportunities.
Is diagnostics really free?
Yes, we come to your home or office and run the
diagnostic checks. The service is free if you go ahead
with the repair or your machine is irreparable.
In all other cases a fixed fee of £95 is payable.
Repairs and Upgrades
Is my data safe during repair or upgrade?
Yes. Data integrity is a core part of every job.
Your files are preserved throughout the process
and machines are returned with data intact
unless otherwise requested.
How long does a repair usually take?
Turnaround depends on the issue and parts required.
Many repairs are completed quickly, with more complex
upgrades or rebuilds scheduled efficiently after diagnosis.
Performance/SpeedThrills™
Will my Mac really be faster?
SpeedThrills™ is our performance program designed
to enhance Mac speed, responsiveness, and long-term
reliability through carefully selected hardware
and optimisation techniques.
All the elements work in harmony to make your
Mac significantly faster.
Unofficial macOS upgrades and Windows 11
Can you upgrade unsupported Macs?
Yes. Subject to a pre-flight hardware check, we bring
back support for your Mac by installing an OS release that
goes beyond what Apple officially offers for your model.
Can I run Windows on my Mac?
If yours is a 2102-2019 Intel model, yes. Windows 10
support is enabled natively utilising Boot Camp.
However we can take that further by installing
fully supported Windows 11 which restores
official support and security updates.
How do I get started?
Call 07701 079954
If you can’t find what you’re looking for send an enquiry -
we’ll give you a clear, honest answer.